In-House Pre-Departure Training and Role Certification

Training happens at our own Addis Ababa facility, on a curriculum we control end to end. We do not subcontract this stage to a third-party orientation provider, because a partner agency relying on our certification needs to know what that certificate actually verifies, not just that a training session took place somewhere.

Curriculum is set by category rather than delivered as one generic course. A nanny candidate's training covers child-safety practice that a housemaid's does not; a driver's covers a road-safety refresher that neither does. "Certified" means a candidate has completed the specific curriculum for the role they're being deployed into, with a record of it, not a general orientation stamped as complete.

What pre-departure training covers

  • Category-specific skills training: household routines, childcare safety, cooking assessment, caregiving, or driving, depending on the role
  • Basic language instruction in Arabic or English sufficient for workplace instruction-following
  • Workplace conduct and expectations specific to a household or facility employer relationship
  • A signed certification record included in the candidate's documentation file, not issued separately
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