Legal

Terms & Conditions

These Terms & Conditions explain the basis on which Adey Agency Foreign Employment Agent PLC provides overseas recruitment and workforce supply services to partner recruitment agencies and corporate clients.

They are designed to establish clear expectations throughout the partnership, from the initial workforce request to candidate preparation and deployment.

By submitting a workforce request, demand letter, partnership enquiry, or using our services, the requesting organization agrees to these Terms & Conditions together with any separate agreement signed with Adey Agency.

1. Scope of Our Services

Adey Agency operates as an Ethiopian foreign employment and workforce recruitment agency serving licensed recruitment partners and eligible corporate organizations.

Our services may include:

  • Workforce sourcing and recruitment.

  • Candidate screening and selection support.

  • Candidate interviews and profile preparation.

  • Skills assessment and training coordination.

  • Medical check-up coordination.

  • Documentation and visa-processing support.

  • Mobilization and travel coordination.

  • Pre-deployment preparation.

  • Post-deployment coordination and partner support.

The exact scope of service depends on the workforce request, destination country, candidate category, and the agreement established with the receiving partner.


2. Agency-to-Agency Recruitment Model

Adey Agency primarily operates through a business-to-business and agency-to-agency recruitment model.

We work with licensed recruitment agencies, authorized employment partners, and eligible corporate organizations that require workers from Ethiopia.

Adey Agency does not use this website as a direct recruitment channel for individual households or private end employers in destination countries.

Where the final employer is an individual household, the recruitment process must be handled through the appropriate licensed or authorized partner in the destination market.


3. Workforce Requests and Demand Letters

Formal workforce requirements should be communicated through an approved request, demand letter, partnership agreement, or another document accepted by Adey Agency.

Information Required for a Workforce Request

Depending on the nature of the request, the partner may be required to provide details such as:

  • Job category.

  • Number of workers required.

  • Destination country.

  • Required experience or skills.

  • Employment conditions.

  • Salary and contractual benefits.

  • Expected deployment schedule.

  • Any specific candidate requirements.

Adey Agency may request additional information when necessary to understand the requirement or complete the recruitment process.

Submission of a demand letter does not automatically guarantee that the full requested quantity can be supplied within a particular period.


4. Candidate Sourcing and Selection

Adey Agency sources candidates according to the requirements provided by the partner and the applicable recruitment procedures.

Candidate selection may involve several stages, including profile review, interviews, document review, skills assessment, and other appropriate screening procedures.

We make reasonable efforts to present candidates who correspond with the requirements communicated by the receiving partner.

However, final candidate selection may depend on:

  • Interview results.

  • Candidate consent and availability.

  • Documentation status.

  • Medical eligibility.

  • Job-specific requirements.

  • Regulatory requirements.

  • Approval by the receiving partner or employer.

Candidate availability can change during the recruitment process and should not be considered guaranteed until the applicable recruitment and deployment requirements have been completed.


5. Candidate Documentation and Pre-Deployment Preparation

Adey Agency coordinates the preparation of candidate information and recruitment documentation required within its role in the overseas employment process.

Depending on the worker category and destination, this may include coordination relating to:

  • Identity and candidate documentation.

  • Medical examination requirements.

  • Training or competency preparation.

  • Employment documentation.

  • Visa-related documentation.

  • Travel preparation.

  • Pre-departure requirements.

Documentation requirements may differ according to the destination country, occupation, government procedures, and the terms agreed between the parties.

Adey Agency cannot guarantee approval of documents, visas, permits, or government applications that are subject to decisions by authorities or third parties.


6. Responsibilities of Partner Agencies

Successful international recruitment requires cooperation between Adey Agency and the receiving partner.

Partner agencies are responsible for providing accurate and complete information about each recruitment request.

Partner Information and Instructions

The receiving partner should ensure that the information provided regarding the position, employer, salary, working conditions, destination, and contractual terms is accurate.

Any material change affecting an approved recruitment request should be communicated promptly.

Destination-Country Compliance

The receiving partner is responsible for complying with the labour, immigration, recruitment, licensing, sponsorship, and employment requirements that apply within its own destination market.

Adey Agency manages the Ethiopian side of the recruitment process within the scope of its responsibilities. The receiving partner remains responsible for procedures and obligations falling under its jurisdiction.


7. Employment Terms and Candidate Transparency

Employment conditions communicated to candidates should accurately reflect the position for which they are being recruited.

Partners should not materially change agreed employment conditions after candidate acceptance without appropriate communication and approval through the applicable process.

Important employment information may include:

  • Job title and duties.

  • Salary.

  • Contract duration.

  • Working and rest arrangements.

  • Accommodation or other benefits where applicable.

  • Destination and employer information.

  • Any other material contractual terms.

Adey Agency may request clarification where supplied employment terms are incomplete, inconsistent, or require further confirmation.


8. Commercial Terms, Pricing and Payments

Commercial arrangements are determined according to the individual relationship between Adey Agency and each partner.

Pricing may vary depending on factors such as:

  • Workforce category.

  • Recruitment volume.

  • Destination market.

  • Documentation requirements.

  • Training or preparation requirements.

  • Mobilization arrangements.

  • Additional services requested.

Any applicable service fees, payment schedules, volume commitments, credits, or other commercial arrangements should be confirmed through the relevant quotation, invoice, partnership agreement, or other authorized communication.

Where a specific partnership agreement exists, its agreed commercial provisions take precedence over general website information relating to that partnership.


9. Candidate Availability and Deployment Timelines

Adey Agency aims to coordinate recruitment and deployment efficiently, but overseas recruitment involves multiple stages and parties.

Timelines may be affected by:

  • Candidate availability.

  • Screening and selection.

  • Medical examinations.

  • Training requirements.

  • Document processing.

  • Visa approvals.

  • Government procedures.

  • Embassy or consular requirements.

  • Flight availability.

  • Changes in destination-country procedures.

Any estimated recruitment or deployment period should therefore be treated as an estimate unless a specific written commitment states otherwise.

Adey Agency will communicate significant changes affecting an active workforce order whenever reasonably possible.


10. Candidate Withdrawal, Changes and Replacement Requests

A candidate may become unavailable before deployment for reasons beyond the direct control of either agency.

If this occurs, Adey Agency may propose an alternative candidate where suitable profiles are available.

Replacement, cancellation, refund, or credit arrangements after recruitment or deployment are not automatically governed by these general website terms.

Where such arrangements apply, they will be determined by:

  • The relevant partnership agreement.

  • The circumstances of the individual case.

  • Applicable recruitment requirements.

  • The responsibilities of each party.

  • Any specific terms agreed for the workforce order.

Partners should therefore refer to their individual agreement for applicable replacement or commercial conditions.


11. Fair Recruitment and Worker Protection

Adey Agency supports responsible recruitment practices and the lawful overseas employment of Ethiopian workers.

Recruitment partners are expected to treat candidates and deployed workers fairly and with dignity throughout the recruitment and employment process.

Partners must not use Adey Agency's services for unlawful, deceptive, coercive, exploitative, or unauthorized recruitment activities.

Adey Agency may decline or discontinue cooperation where a request raises serious concerns regarding worker protection, inaccurate employment information, regulatory compliance, or the lawful use of our recruitment services.


12. Candidate Information and Confidentiality

Candidate profiles and documents may contain personal and confidential information.

Any candidate information shared with a partner must be used only for legitimate recruitment, selection, documentation, and deployment purposes.

Partner agencies should not:

  • Publish candidate documents publicly without appropriate authorization.

  • Use candidate information for unrelated commercial purposes.

  • Transfer profiles to unauthorized third parties.

  • Retain or misuse personal information beyond legitimate recruitment needs.

  • Alter candidate documents or information in a misleading manner.

The handling of personal information is also subject to our Privacy Policy and applicable data protection requirements.


13. Website Content and Intellectual Property

Information on the Adey Agency website is provided to explain our services, workforce categories, destination markets, recruitment capabilities, and business activities.

Unless otherwise stated, website materials including text, graphics, photographs, branding, page layouts, and original content belong to Adey Agency or are used with appropriate authorization.

Content may not be copied, republished, redistributed, commercially reproduced, or presented as another agency's material without permission.

Candidate profiles or recruitment information made available to an authorized partner remain subject to the confidentiality and recruitment-use restrictions described in these Terms.


14. Circumstances Outside Our Reasonable Control

Some stages of international recruitment depend on authorities, partner organizations, transport providers, medical facilities, embassies, destination-country systems, and other third parties.

Adey Agency will make reasonable efforts to coordinate the services within its control but cannot be held responsible for delays or interruptions caused solely by circumstances outside its reasonable control.

These circumstances may include regulatory changes, government decisions, visa or permit delays, travel restrictions, flight disruptions, processing delays, or similar external events.

Nothing in these Terms is intended to remove any responsibility that cannot legally be excluded under applicable law.


15. Suspension or Refusal of Service

Adey Agency may pause, reject, or discontinue a workforce request or partnership where there is a reasonable basis to do so.

This may include situations involving:

  • False or misleading information.

  • Unverified or unauthorized recruitment activity.

  • Suspected misuse of candidate information.

  • Serious contractual violations.

  • Non-compliance with agreed payment obligations.

  • Requests inconsistent with applicable recruitment rules.

  • Conduct that may place candidates or workers at unreasonable risk.

Where appropriate, the parties may first attempt to resolve the issue through direct business communication.


16. Applicable Agreements and Governing Requirements

These website Terms & Conditions provide the general framework governing the use of Adey Agency's services.

Specific workforce orders may also be governed by demand letters, quotations, service agreements, partnership agreements, employment documentation, and other approved documents.

Where a specific written agreement contains terms relating to a particular recruitment order or partnership, those specific provisions will apply to that matter.

Adey Agency's operations in Ethiopia are conducted subject to the applicable laws and regulatory requirements governing overseas employment and recruitment.

Partner agencies remain responsible for complying with the requirements applicable in their respective destination countries.


17. Updates to These Terms

Adey Agency may revise these Terms & Conditions when necessary to reflect changes in:

  • Recruitment procedures.

  • Applicable legal or regulatory requirements.

  • Website functionality.

  • Agency services.

  • Operational or partnership practices.

The latest version published on this website will apply to future use of our website and services, subject to any separate agreements already governing an active transaction or partnership.


18. Contact Adey Agency

For questions regarding these Terms & Conditions, workforce requests, or partnership arrangements, please contact Adey Agency through the official contact details published on our website.

Adey Agency Foreign Employment Agent PLC

Email: info@adeyagency.com

We encourage partner agencies to clarify any commercial, operational, or recruitment requirement before submitting or confirming a workforce order.